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Writer's pictureJ.L. Nave

Handling Questions from Board Members


Many managers dread board meetings.


They don't know what's going to happen or who is going to ask a question that challenges their ability to effectively lead.


Wait, what? That's a big leap.


But it's a leap I, and I know many others, have made.


No one likes to be questioned, especially in a group of people.


I used to answer questions from the position of justifying my actions, and then I would stew about it after the meeting. 

 

We All Want What's Best for the Organization

This approach rubbed many board members the wrong way.


And I was fortunate their response was to supply me with an executive coach.


That was where I learned to approach every question from the perspective that we all want what's best for the organization, and that board members sometimes don't understand the thinking behind a decision but would like to. 

 

Educate, Don't Defend

So instead of jumping to the assumption that I needed to defend my decisions, I changed my perspective to "this is an opportunity to educate."


That one mental shift made a huge difference.


No longer did I automatically approach every question as a challenge, but an opportunity. 

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